Monday, May 20, 2019
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Customer Appreciation
*** "I heard about mTrax while researching similar software on CNet.com.  I'll usually try a freeware version before buying, and yours was the ..."

*** "Thanks for your fast support, and again kudos on developing an awesome product."

*** "You truly have a great product and a great business! Keep it up!"

*** "I love mTrax... Such a feature [the Trax Document Manager is already available as of mTrax version 2.6] would make mTrax an even more incredible ..."

*** "Very nice work. I love using this tool. Just learned the first half of Bella’s Lullaby last night using it, after trying to just play along with a ..."

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Thread: Problems with mTrax / mTrax cannot find external drive

mTrax cannot find external drive
Any advice? Thanks.



Re: mTrax cannot find external drive

Hi Bill,

As we discussed on the phone, mTrax can access external USB devices such as hard disks and memory sticks, but it will not recognize CD/DVD drives, external or internal. One of the reasons for this is that theses drives (or the disk they use) are often Read-Only, which would prevent certain features in mTrax.

If you have a CD with audio files of type, mp3, wma, ma4 etc, please copy them first to a hard drive, internal or external. Also make sure your audio files are not marked as read-only.

If you have a regular (commercial) CD ( files on it will be shown with a .cda extension),  you must rip them to mp3 (or wma etc) first. You can do this using Windows Media Player, iTunes or other fine music players out there.





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